Terms of Service | Zenith Corp Singapore

1. Introduction and Agreement

These Terms and Conditions govern your use of the Zenith Corp website and services. By accessing or using our website, engaging our services, or submitting inquiries, you agree to be bound by these terms. If you disagree with any part of these terms, you should not use our website or services.

Zenith Corp reserves the right to modify these terms at any time. Continued use of our services following changes constitutes acceptance of the modified terms.

2. Definitions

For the purposes of these Terms and Conditions:

"Services" refers to AI integration services, consulting, implementation, and related professional services provided by Zenith Corp
"Client" or "you" means any individual or organization accessing our website or engaging our services
"Website" refers to all web pages, content, and functionality accessible through zenithcorp.com.sg and associated domains
"Content" includes all text, images, software, code, designs, and materials on the website
"We," "us," or "our" refers to Zenith Corp, registered in Singapore
"Agreement" means the formal service agreement entered into for specific projects

3. Use of Services

3.1 Eligibility

Our services are intended for business and professional use by organizations and individuals who are at least 18 years old and have the authority to enter into binding agreements. By using our services, you represent that you meet these requirements.

3.2 Service Engagement

Specific services require formal agreements outlining scope, deliverables, timeline, and compensation. These agreements supplement these general terms and conditions. In case of conflict, specific service agreements take precedence.

3.3 Professional Standards

We maintain professional standards in all service delivery. Clients are expected to provide accurate information, timely feedback, and necessary access to systems and personnel as outlined in service agreements.

3.4 Client Responsibilities

Clients must maintain confidentiality of any credentials or access provided, ensure compliance with applicable laws and regulations, and provide accurate information necessary for service delivery.

4. Prohibited Activities

You may not use our website or services to:

Violate any applicable laws, regulations, or third-party rights
Transmit harmful code, viruses, malware, or other malicious software
Attempt unauthorized access to our systems or client data
Engage in fraudulent activities or misrepresent your identity or affiliation
Interfere with or disrupt the operation of our website or services
Harvest or collect information about other users without consent
Use our services for illegal or unethical purposes
Reverse engineer, decompile, or disassemble any software or systems
Reproduce, distribute, or create derivative works without authorization

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, methodologies, software, documentation, and materials created by Zenith Corp remain our property unless explicitly transferred through written agreement. This includes proprietary frameworks, tools, templates, and knowledge developed during service delivery.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use deliverables provided under service agreements solely for your internal business purposes. This license does not include the right to modify, reproduce, or redistribute without written permission.

5.3 Client Data and Materials

Clients retain ownership of their proprietary data and materials. By engaging our services, clients grant us a license to use such materials solely for delivering agreed services. We do not claim ownership of client intellectual property.

5.4 Third-Party Components

Solutions may incorporate third-party software or components subject to their own licenses. Clients are responsible for compliance with third-party license terms for any software or services they continue to use.

6. Payment and Fees

6.1 Service Fees

Fees for services are specified in individual service agreements or proposals. All fees are in Singapore Dollars (SGD) unless otherwise stated. Payment terms, schedules, and methods are outlined in service agreements.

6.2 Invoicing

Invoices are issued according to agreed payment schedules. Payment is due within 30 days of invoice date unless otherwise specified. Late payments may incur interest charges at the rate of 1.5% per month or the maximum allowed by law.

6.3 Taxes

Fees exclude applicable taxes, which will be added to invoices as required by law. Clients are responsible for all taxes related to services received.

6.4 Expenses

Travel, accommodation, and other expenses incurred in service delivery will be billed at cost or as specified in service agreements, with appropriate documentation provided.

7. Warranties and Disclaimers

7.1 Professional Standards

We warrant that services will be performed with professional skill and care, consistent with industry standards. We strive to deliver quality results but cannot guarantee specific business outcomes.

7.2 No Guarantees of Results

While we work to achieve project objectives, we do not guarantee specific business results, cost savings, or performance improvements. Outcomes depend on numerous factors including client implementation, organizational context, and external conditions.

7.3 Website Disclaimer

The website and its content are provided "as is" without warranties of any kind. We do not warrant that the website will be uninterrupted, error-free, or free from harmful components.

8. Limitation of Liability

8.1 Liability Cap

Our total liability for any claims arising from services shall not exceed the fees paid by the client for the specific services giving rise to the claim, or SGD 100,000, whichever is less.

8.2 Excluded Damages

We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, business interruption, or loss of goodwill, even if advised of the possibility of such damages.

8.3 Exceptions

Limitations do not apply to liability arising from fraud, gross negligence, willful misconduct, or violations of applicable law that cannot be limited by contract.

9. Confidentiality

Both parties agree to maintain confidentiality of proprietary information disclosed during the engagement. Confidential information includes business plans, technical data, client lists, financial information, and other non-public materials. Obligations continue for three years after engagement completion unless otherwise specified.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or required to be disclosed by law.

10. Termination

10.1 Termination by Client

Clients may terminate services with written notice as specified in service agreements. Clients remain responsible for fees accrued up to the termination date plus reasonable wind-down costs.

10.2 Termination by Zenith Corp

We may terminate services immediately if clients breach these terms or service agreements, fail to make payments, or if circumstances make continued service delivery impractical or unlawful.

10.3 Effects of Termination

Upon termination, we will deliver completed work and return client materials. Payment obligations for services rendered remain due. Provisions regarding confidentiality, intellectual property, and limitation of liability survive termination.

11. Dispute Resolution

11.1 Negotiation

Parties agree to attempt resolution of disputes through good faith negotiation before pursuing formal proceedings. Either party may initiate negotiation by providing written notice describing the dispute.

11.2 Mediation

If negotiation fails to resolve the dispute within 30 days, parties agree to attempt mediation through the Singapore Mediation Centre before pursuing arbitration or litigation.

11.3 Arbitration

Disputes not resolved through mediation shall be resolved by arbitration in Singapore under the rules of the Singapore International Arbitration Centre. The arbitration shall be conducted in English by a single arbitrator agreed upon by both parties.

11.4 Governing Law

These terms are governed by the laws of Singapore. The parties submit to the jurisdiction of Singapore courts for any matters not subject to arbitration.

12. Modifications to Terms

Zenith Corp reserves the right to modify these Terms and Conditions at any time. We will notify clients of material changes by posting the updated terms on our website with a new "Last Updated" date. Continued use of services after modifications constitutes acceptance of the revised terms. Clients who do not accept modified terms should discontinue use of our services.

13. General Provisions

13.1 Entire Agreement

These terms, together with any service agreements and written amendments, constitute the entire agreement between parties regarding the subject matter and supersede all prior agreements and understandings.

13.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions continue in full force and effect. Invalid provisions will be interpreted to achieve the intended purpose to the extent possible.

13.3 No Waiver

Failure to enforce any provision does not constitute waiver of that provision or any other provision. Waivers must be in writing to be effective.

13.4 Assignment

Clients may not assign or transfer rights or obligations under these terms without our written consent. We may assign our rights and obligations to affiliates or successors in connection with merger, acquisition, or sale of business.

13.5 Force Majeure

Neither party shall be liable for failure to perform obligations due to circumstances beyond reasonable control, including natural disasters, war, pandemic, government action, or infrastructure failures.

Terms and Conditions